Internal Auditor training

Available face-to-face or online, our comprehensive Internal Auditor training course equips participants with the essential knowledge and practical skills to conduct effective internal audits of a quality management system to the requirements of ISO 9001.

Internal audits are fundamental for maintaining a quality management system, offering organisations invaluable opportunities to enhance performance, streamline business processes, and assess overall business health by identifying gaps between planned outcomes and actual results.

Whether you're new to auditing or looking to refine your skills, this training course combines hands-on workshops with real-world audit scenarios to ensure you're fully prepared to manage audit processes and reporting.

Learn practical skills for internal audits

Internal audits are a powerful management tool for improving performance and strengthening an organisation's quality management system (QMS).

Effective internal audits help businesses improve efficiency, drive continual improvement, and ensure alignment with ISO 9001:2015 from the ISO 9000 family of quality standards. Organisations of all sizes benefit from internal audits to identify gaps, enhance business processes, and maintain quality.

Our internationally recognised Internal Auditor training course, established in 1985 and accredited in 1989, is continuously updated to reflect evolving ISO standards and industry best practice. Ideal for those with basic quality management knowledge, this course equips participants with the skills to conduct audits that promote continual improvement and proactive management.

The programme immerses participants in real-world audit scenarios, focusing on key processes such as audit planning, execution, and reporting. Participants gain practical experience through case studies and role plays based on actual audit situations.

Learning outcomes

Understand and interpret the requirements of ISO 9001:2015 for quality management systems

Plan and prepare internal audits aligned with ISO 9001

Develop checklists for effective internal audits

Identify non-conformances and areas for improvement

Create actionable internal audit reports

Present audit findings constructively

Learn on-site audit activities and techniques

Understand quality management system documentation

Determine the roles of an internal auditor

Understand the interrelation of ISO 14001 and ISO 45001

Learn about the importance of business sustainability

Gain insight into business excellence practices

Frequently asked questions

What are the prerequisites?

There is no prerequisite for attendance. However, the course is intended for persons who are familiar with the basic concepts of quality management systems and who have had some involvement with the quality management system of their organisation.

What is included in the training rate?

Tuition and a full set of course notes are included in the training rate. For face-to-face training, catering (morning tea, lunch, and afternoon tea) is also provided.

What is the cancellation policy?

A cancellation fee of 20% applies for all cancellations made two weeks prior to the course dates and a cancellation fee of 60% applies for cancellations made after this. Substitutions may be made at any time.

Have another question?

Get in touch with us to have a chat about which training options are right for you and your organisation.

Training enquiry

Training rates on this website are estimates, subject to change based on individual circumstances at registration/enrolment. Rates are for domestic participants in 2024 and may differ in future years. Additional costs for learning materials/equipment may apply.

Benefits of Internal Auditor training

Transform your audits into tools for success

This training course equips participants with the skills to conduct effective internal audits that align with ISO 9001:2015, drive continual improvement, and boost operational efficiency.

Drive continual improvement

Use the Plan-Do-Check-Act (PDCA) cycle to identify gaps, optimise business processes, and implement corrective actions, helping focus efforts on improvements that benefit your organisation.

Enhance operational efficiency

Auditing QMS procedures improves process control, reduces inefficiencies, and maintains high performance by assessing the relevance of documentation in a fast-changing environment.

Apply risk-based thinking

Learn how to apply risk-based thinking in audits, helping your organisation identify and mitigate risks early. Internal auditors encourage responsibility and engage all staff in best practice.

Hands-on practical learning

Workshops, case studies, and real-world simulations provide participants with actionable insights. Staff gain new approaches they can immediately apply to improve internal auditing methods.

Strengthen audit and reporting skills

Develop key skills in audit planning, conducting audits, and creating actionable reports. Internal audits prepare your organisation for external certification by addressing critical issues early.

Build stakeholder confidence

Internal audits assure management and stakeholders that your QMS is aligned with strategic objectives. Training fosters leadership and teamwork, empowering audit teams for long-term success.

Introducing OLIA+

Online Internal Auditor training

As part of our delivery options, we offer interactive online training—flexibility to learn at your own pace with support from expert tutors.

Learn without limits

OLIA+ uses online learning to allow you to complete training at your own pace, in your own space. Upon completion, you can pursue certification as a Certified Quality Internal Auditor or credit OLIA+ towards the Diploma in Quality Assurance.

At your own pace

Online learning can feel isolating, so OLIA+ provides mentoring from expert tutors, live online meetings, and ongoing support to keep you on track. You'll receive an 80-page training manual, video materials, worksheets, examples, and twelve months of additional support.

In your own space

OLIA+ combines video instruction with four live two-hour online meetings over two weeks. Class sizes are limited to ensure personalised support. Two additional hours of practical exercises help you apply what you've learned directly to your organisation.

Online Internal Auditor training (OLIA+)

Take advantage of the flexibility of OLIA+ training.

Choose "Online training (OLIA+)" as your training option.

For eligible small businesses

Each allocation is worth 50% of the training cost, up to $5,000/year (GST excl.), to be spent on the identified training needs of management within a small business.

For more information, contact us or find a Regional Business Partner in your area.

Save 50% of your training cost

Management Capability Development Fund

NZOQ is proud to offer many training options that are registered with the Management Capability Development Fund.

Small businesses may qualify for subsidies through this fund to help pay for services that build the management capabilities of their owners, operators, and key managers.

Employer-sponsored training

Plenty of organisations are happy to support their employees through professional development opportunities. Employers might even be able to help by sponsoring some or all of the training rate.

This template has been put together to assist individuals in asking their organisations for support to register for training. Feel free to copy and customise it according to your own specific circumstances.

Dear [Manager/supervisor name],

I am writing to express my interest in attending the upcoming [training course] offered by the New Zealand Organisation for Quality (NZOQ). This training is scheduled to take place in [location] on [training date].

Attending this training will equip me with the necessary skills and knowledge in [area of expertise], addressing key issues that our organisation is currently facing, such as [specific examples you would like to improve]. By participating in this training, I anticipate reducing the time and costs associated with researching and acquiring these capabilities independently.

Moreover, the opportunity to engage with industry facilitators who possess extensive expertise in this field is invaluable. Access to such knowledge would typically come at a higher cost if sought through external consultants.

Participating in this training will also allow me to collaborate with peers from various industries, providing a platform for sharing insights and benchmarking practices. I believe this interaction will greatly enhance my understanding and effectiveness in my role.

The total training cost is $[training rate]. Given the benefits it offers in terms of skill development, problem-solving, and networking opportunities, I believe attending this course is crucial for my professional growth and contribution to our organisation.

Thank you for considering my request.

Sincerely,
[Your name]

Template letter

This template is designed to be flexible and not all content may fit every organisation or registrant. This is just a guide, so give it a good once-over to check it suits your situation.

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Internal Auditor training

Learn practical skills for internal audits

Learning outcomes

Frequently asked questions

What are the prerequisites?

What is included in the training rate?

What is the cancellation policy?

Training options to suit you

Transform your audits into tools for success

Face-to-face training dates

Online Internal Auditor training

Management Capability Development Fund

Employer-sponsored training

Need help choosing the right quality training?