Internal Auditor training Download brochure Download registration form


NZOQ training is available at locations across New Zealand.

Training dates


Corporate training also available

Internal Auditor training can be offered as three-day in-house training which combines the two-day learning with a practical audit.

In each case, the training is customised to meet the organisation's requirements.

Contact Tess Stewart at NZOQ National Office (+64 6 351 4407) for more information about Corporate training.




New Zealand Trade & Enterprise

Voucher scheme

NZ Trade and Enterprise Voucher scheme

Regional Business Partner Network

Small businesses may qualify for vouchers to help pay for services such as training workshops and courses that build the management capabilities of their owners, operators and key managers.

More information


Why NZOQ?

It doesn't matter how successful you are—there's always room for improvement. NZOQ has the support and resources you need to take your business to the next level. We can help identify areas for improvement so you can achieve world-class levels of performance, enhanced employee and customer relations, increased productivity, and greater profitability.

Internal audits are a powerful management tool for improving the performance of an organisation's quality systems. NZOQ's Internal Auditor training offers a comprehensive two-day programme that provides participants with the knowledge and skills they need to conduct internal management systems audits in and for their own organisations.

Internal audits offer an invaluable opportunity for businesses to improve their performance and to streamline internal processes and systems. It gives management an independent assessment of the 'health' of their business, and identifies any gaps between what was planned for and what is really happening.

Role plays and case studies based on actual audits will be used to reinforce the concepts and provide participants with practice in applying the principles to situations typically encountered during internal auditing.

Auditing is a highly effective and necessary management tool. Every business should use it in the pursuit of continuous improvement.


Learning Outcomes

At the conclusion of this training, participants will be able to:

  • Interpret and apply the elements of the ISO 9000 Standards
  • Plan and prepare for an internal audit
  • Develop a practical checklist
  • Develop and use audit documentation and
  • Develop an internal audit report
  • Present audit findings in a constructive manner
  • Determine the roles and responsibilities of an internal auditor

There is no prerequisite for attendance. However, the course is intended for persons who are familiar with the basic concepts of quality management systems and who have had some involvement with their own organisation's quality management system.

The programme is well respected internationally and has been constantly updated since it was first designed in 1985 and accredited in 1989.


Presenter Michael Voss

Michael Voss has been involved in the quality field in the electronics and IT industry for over 20 years, including five years as Quality Manager for an internationally recognised ISO 9001 certified supplier of innovative products to the oil industry retail and security industries, and today operates his own business improvement consultancy.

Michael's formal education is in science and electrical engineering where he holds B.Sc (Physics) and BE (Hons) degrees from Canterbury University. He is currently a registered Quality Manager, member of Institution of Professional Engineers of New Zealand, member of Institute of Electrical & Electronics Engineers, Associate Fellow of New Zealand Institute of Management, and past Development Director serving on the Board of the New Zealand Organisation for Quality.

Michael brings a broad base of experience working with organisations from two person partnerships to multi-site companies employing 300 or more employees, and a wide range of businesses including government departments/local bodies, manufacturers, high technology companies, tourist operators, exporters, retailers and service based organisations. He is particularly skilled in the integration of business excellence principles with ISO 9001 and ISO 14001 compliant Management Systems.

In addition to this work in Quality Management and organisational improvement, Michael is also involved in new technology, engineering management, product management and project management.


Frequently Asked Questions

What's included in the training fee?

Tuition, a full set of course notes, and catering (morning tea, lunch, and afternoon tea) are all included in the training fee.

What's the refund policy?

A cancellation fee of 20% applies for all cancellations made at least two weeks prior to the training date and 60% for cancellations after this.

Substitutions may be made at any time.

Who can I contact with any questions?

Contact Tess Stewart at NZOQ National Office (+64 6 351 4407) to chat about which training options are right for you.

Become an NZOQ member

Apply for NZOQ membership to access our wealth of knowledge.

Register for NZOQ training

Register online for one of our highly-regarded training courses.

Log in to iQ member portal

Members can access iQ to download Quality Business and other resources.

Contact NZOQ

NZOQ is the New Zealand association for quality improvement and practice.