In this Privacy Policy, certain terms and definitions are provided to ensure clarity and understanding of the information presented.
"Us," "we," "our," or "NZOQ" means the New Zealand Organisation for Quality Incorporated. "You" means you, the person visiting the NZOQ website. "Personal information" means information that could be used to identify you, such as your name, address, email address, phone number, etc., and information generated by your use of our services. "Services" refers to NZOQ training, membership, certification, and any other related product or service available on our website. "Website" refers to the NZOQ website at www.nzoq.org.nz.
We take our obligations under the Privacy Act 2020 (Privacy Act) and the privacy principles contained in the Privacy Act seriously. This Privacy Policy is designed to inform you about our practices regarding the collection, use, and disclosure of your personal information (which includes information that could be used to identify you) that you may provide through your access to or usage of the website or our services.
You can navigate most of the NZOQ website without providing information that personally identifies you, but there may be instances where we require information to provide the services you request. For example, if you request further information or wish to register for our services, we may need certain details from you.
For enhanced security, our website employs a robust SSL connection. Please ensure you access the site exclusively through this secure protocol for utmost safety. You can verify the SSL connection in your browser by checking for the padlock icon in the address bar.
If you are browsing the NZOQ website, we may collect and store the following information: the IP address of your device when connected to the internet, the domain name from which you are accessing the internet, the operating system and browser your device uses, any search engine you are using, the date and time of your visit, the URLs of the pages you visit, and, if you provide it, your email address.
We may disclose aggregated information that does not personally identify you to our affiliates, related companies, and unaffiliated third parties.
We will not collect personal information about you except when you voluntarily provide it. We will ask you when we need information that personally identifies you or allows us to contact you. Generally, this information is requested when you contact us for more information or are asked to complete an online registration form.
Personal information collected is generally limited to your name, email address, language, and country or location but may include other information when needed to provide a service you have requested. Whenever you voluntarily provide information through your access to or usage of the website, you consent to the collection, use, and disclosure of that information in accordance with the provisions of this Privacy Policy.
Where you are required to pay registration or subscription fees, you will be redirected to a third-party payment services provider. Payment of these fees is governed by the terms and conditions of that third-party services provider, and NZOQ has no liability for these transactions.
We may use your personal information for the following purposes: providing our services, alerting you to special offers, updated information, and other new services from NZOQ and our affiliates, sending you bills and recovering money you owe us, and exercising our legal rights.
We may occasionally monitor telephone calls to our customer service line to help train our personnel to provide better customer service. Any information we collect by doing this will be used in strict compliance with the Privacy Act.
We will only provide personal information to third parties where the provision of the information is necessary for the operation of the website or to provide a service you have requested. These third parties include our data storage providers, call centres, mail houses, advertising agencies, accountants, auditors, lawyers, and credit reporting and collection agencies (collectively, "third parties"). These third parties may use your personal information only for the purpose of performing their business functions for us, and they must comply with applicable privacy laws.
We will otherwise only release your personal information to third parties in the following limited circumstances to the extent permitted by law: if required by law, if the rights or property of NZOQ, its affiliates and related companies, third-party service providers, or the users of the website are in jeopardy, and if the personal safety of users of the website or other members of the public is in jeopardy.
Recognising that your privacy is important to you, NZOQ employs procedures and technical security measures to protect your personal information from misuse, loss, and unauthorised access, modification, or disclosure.
Your personal information will be held by:
New Zealand Organisation for Quality Incorporated
Level 1, 140 The Square
Palmerston North 4410
New Zealand
Your personal information will not be shared outside NZOQ without your permission, except under the conditions explained in this Privacy Policy. Your information may be transferred, stored, and processed in New Zealand or any other country where NZOQ, its subsidiaries, affiliates, service providers, or agents are located, provided these locations have adequate safeguards for the protection of your personal information in accordance with the Privacy Act 2020. However, no transmission over the internet can be guaranteed to be completely secure. Consequently, to the extent permitted by law, NZOQ, its affiliates, third-party service providers, and their respective officers, directors, employees, and agents do not represent, warrant, or guarantee that your personal information is protected against misuse, loss, or alterations, and do not accept any liability for personal information submitted to them nor for your or third parties' use or misuse of personal information.
If you have provided personal information, we may send you periodic emails informing you of technical service issues related to our products. You may not be able to unsubscribe from these mailings, as they are considered an essential part of the service you have chosen.
Once we no longer require your personal information for any of the purposes for which it was collected, we will, subject to any legal obligations, take reasonable steps to destroy or de-identify your personal information.
We will provide you with the means to ensure that your personal information is correct and current. You can request to view the personal information you have provided, request that any personal information you have provided be corrected, or register for or cancel our provision of services to you.