Registration is currently paused as we review this training for later in 2024.
Training & education

Excellence for Quality Managers

The Excellence for Quality Managers workshop is designed for business owners that aspire to lift the performance of their business to a whole new level. You will learn about excellence and will use powerful tools to develop a clear map of what you need to action to achieve growth.

This workshop is for those responsible for improving systems used to manage organisational risk, quality, the environment, occupational health and safety, and security. It is ideal for company executives, senior management staff, organisation change leaders, and consultants.

Applying excellence to your organisation

This hands-on workshop is designed to provide knowledge and practical skills for applying business excellence to organisations of any type, in any industry.

This workshop includes both individual and team work—so bring your whole team along to start getting value from business excellence. Some pre-course work is required and all attendees receive a copy of several of the business excellence tools introduced during this workshop.

Understand what business excellence is
  • Organisational profile—identify organisational context and knowledge gaps
  • Framework—six process categories that drive organisational results
  • Scoring system—measures to track performance improvement
  • Values and concepts—beliefs and behaviours of high performing organisations
Understand the three ways that organisations derive value from business excellence
  • Apply the framework to review organisations
  • Understand strengths and inefficiencies and improvement roadblocks
  • Achieving recognition for best practice and thought leadership
Apply powerful business excellence-based tools to add value to organisations
  • Assessor—for self-assessment
  • Maturity grid—for scoring
  • BPIR—source of best practice improvements and benchmarks
Key takeaways of this training
Training facilitator
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