Quality Management: Practical Skills

Quality Management: Practical Skills has been specially developed to provide a practical introduction of quality to the workplace. Understanding the importance of quality can advance careers and empower employees with a knowledge of how this vital component is key to business success.

Many organisations have used this course to inspire their employees with a positive culture and equip them with skills—where quality words are put into action rather than just talked about. Understanding the role of quality management in your organisation will provide you with a better understanding of the relationship between quality, customers, and business success.

Learning outcomes

If you are interested in knowing more about the importance of quality in your organisation, and your own personal development, then this course is for you.

This course has been developed to provide a practical introduction to the basics of quality management. You will gain understanding of the systems management approach to quality and acquire skills in using the quality improvement tools and give you confidence to participate in your organisation's quality journey.

Understand how quality management relates to your role within the organisation

Understand how you can contribute to ensuring that processes and procedures in your workplace become effective tools to improve both quality and productivity

Be skilled in problem solving and able to apply these skills to quality improvement projects in your organisations

Have greater job satisfaction

Be an effective team member

Constantly seek better ways of doing things and improving processes

Explore quality training

Diploma in Quality Assurance

The diploma covers quality fundamentals and explores the tools and techniques needed to develop and implement a quality approach in a business.

Internal Auditor training

Ideal for those with basic quality management knowledge, this course equips participants with the skills needed to conduct ISO 9001 internal audits.

Lead Auditor training

Designed for those with strong quality management backgrounds, this course prepares participants for involvement in first, second, and third-party audits.

Quality Assurance in Construction

This workshop boosts productivity and process quality in the construction sector, ensuring that projects meet standards and are fit for purpose.

Lean/Six Sigma

Led by certified Master Black Belt trainers with Lean and Six Sigma expertise, participants gain knowledge and can apply for national certification.

12 Days to Deming

Study Dr. Deming's teachings in this internationally acclaimed, self-paced course designed to deepen your understanding of quality improvement.

Managing Integrated Systems

This workshop teaches participants how to effectively manage integrated management systems to enhance an organisation's performance.

Environmental Management Systems

This workshop explores business sustainability and teaches participants how to implement ISO 14001 environmental management systems.

Excellence for Quality Managers

Designed for business owners aiming to boost performance, this workshop helps participants create action plans to drive business growth and success.

Quality Management: Practical Skills

Learn practical quality applications in this course to improve efficiency, reduce risks, and enhance products and services in an organisation.

Quality in Healthcare: Practical Skills

This course has been specifically developed for healthcare providers seeking improved ways of working on process improvements.

Quality Management: Practical Skills

Learning outcomes

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